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Published Jul 19, 24
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OHQ's documents suffice proof of a cost that is payable unless they are revealed to be wrong. Client will certainly use its sensible efforts to alert OHQ of any type of billing dispute within fourteen (14) days of invoice of a billing, following the process detailed in Section 15. If Client disagreements a billing, the billing has to continue to be paid in a timely manner nevertheless OHQ will certainly attribute or reimburse Client if it is later on reasonably identified by OHQ or according to the disagreement resolution procedure detailed in Section 15 that the invoice was inaccurate and the Consumer is qualified to a credit history or refund.

Such revisions might include, without limitation, changes to the amounts of the Subscription Fees or Usage Charges for OHQ Paid Services, modifications to the usage allowances consisted of in the Prices Plans, and discontinuation of Pricing Strategies. (a) Each such revision will certainly take result after reasonable development created notice is offered to Client (as an example, by being published to the OHQ Website), other than that any kind of such modification that impacts a Selected Paid Service will use to Customer beginning at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ provides notification of such revision to Customer in conformity with Section 16.8.

If Customer does not terminate its use of any type of damaged Selected Paid Solution prior to the effective date of such revision, Client will be deemed to have actually accepted such revision with regard to such Selected Paid Service. (b) If a Pricing Plan selected by Client is ceased, OHQ will offer Client with practical advancement notification of no less than thirty (30) days and Customer will be provided the choice of choosing a brand-new Prices Strategy from then-current prices strategies used by OHQ.

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For avoidance of doubt, this paragraph does not relate to changes to the Cost Checklist, which are addressed in Area 7 (virtual answering).1. Customer stands for that all information offered by Client and its customers to OHQ (consisting of, without restriction, all call information and info regarding Consumer's Charge card) is accurate, up-to-date and full at the time it is supplied to OHQ

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Consumer needs to at all times comply with all laws, regulations, criteria and codes relevant about its use of OHQ Offerings and the Client's supply of its services and product to its customers. Customer will not use any OHQ Offerings to take part in, or to motivate or aid others to involve in, any type of unlawful or deceptive activities.

If a new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent out, Consumer will certainly sustain the applicable Membership Charge for the brand-new Paid Solution Term (the ""). The effective date of such termination will certainly be either (i) the Requested Termination Date, or needs to Customer not state a Requested Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Client ends according to this Area 10.1(b): (i). The Registration Fees that have been pre-paid will be maintained and the OHQ Offerings offered to Client until the last day of the Last Paid Service Term (based on reinstatement charges under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit history will be retained by OHQ for future use by Customer if Client decides to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to termination of any type of OHQ Solution, OHQ will not be responsible at all for addressing telephone calls, taking or delivering messages, or doing any various other activities in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ may terminate Client's Account and Consumer's accessibility to the Account.

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(e) Following termination of any kind of OHQ Services, OHQ will have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to renew or otherwise recommence a terminated OHQ Providers, OHQ may require that Consumer pay a reinstatement charge of $30 (to cover OHQ's sensible costs in processing the reinstatement) Information accumulated by OHQ from Client and its customers may be used, divulged and shared by OHQ according to OHQ's privacy policy as available on the OHQ Internet Site ("") and as might be changed periodically.

The Controller thus assigns the Processor relative to handling activities carried out in the training course of the provision of receptionist services. OHQ and Customer acknowledge and agree that the Cpu undergoes the following commitments: The Cpu shall comply with the pertinent Data Security Rules and need to: (a) only act on the created guidelines of the Controller and guarantee those acting under their authority do the exact same; (b) guarantee that people processing the information are subject to a duty of confidence; (c) use its finest endeavours to safeguard and secure all individual information from unauthorised or unlawful processing, consisting of (however not restricted to) unintended loss, destruction or damage; (d) guarantee that all processing satisfies the needs of the GDPR and relevant Information Security Legislation; (e) ensure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior approval of the Controller; inform the Controller of any kind of intended adjustments concerning Sub-Processors; they carry out a created contract including the very same information protection responsibilities as set out in these Terms; recognize that any type of failing for the Sub-processor to abide with the Data Defense Rule, the Cpu stays totally reliant the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in providing subject accessibility and enabling data based on exercise their legal rights under the Data Protection Laws.

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The Controller will accomplish adequate and suitable onboarding and due diligence look for all Cpus, with a full evaluation of the compulsory Information Security Regulation needs. The Controller shall verify that the Cpu has sufficient and documented processes for data violations, data retention and data transfers in position. The Controller shall acquire evidence from the Cpu as to the: (a) verification and integrity of the workers made use of by the Processor; (b) any certificates, accreditations and policies as described in the onboarding procedure; (c) technical and functional procedures used in safeguarding the Personal Data; and (d) treatments in area for allowing information based on exercise their civil liberties, consisting of (yet not limited to), subject accessibility requests, erasure & rectification procedures and restriction of processing actions.

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