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OHQ's documents suffice evidence of a cost that is payable unless they are shown to be inaccurate. Consumer will use its reasonable endeavours to inform OHQ of any kind of billing dispute within fourteen (14) days of invoice of an invoice, complying with the procedure detailed in Area 15. If Customer disagreements a billing, the invoice should proceed to be paid in a timely manner nevertheless OHQ will certainly attribute or reimburse Consumer if it is later reasonably determined by OHQ or according to the conflict resolution process outlined in Area 15 that the invoice was incorrect and the Customer is qualified to a debt or reimbursement.

Such modifications may include, without restriction, adjustments for the Subscription Fees or Use Costs for OHQ Paid Services, adjustments to the usage allocations consisted of in the Pricing Plans, and discontinuation of Pricing Plans. (a) Each such modification will take result after affordable development written notice is supplied to Customer (for instance, by being posted to the OHQ Website), other than that any kind of such modification that affects a Selected Paid Service will relate to Consumer starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the date which OHQ gives notification of such alteration to Consumer in conformity with Section 16.8.

If Consumer does not terminate its use any type of affected Selected Paid Solution prior to the reliable date of such revision, Consumer will certainly be deemed to have actually consented to such alteration relative to such Selected Paid Solution. (b) If a Pricing Strategy selected by Client is ceased, OHQ will give Customer with practical breakthrough notice of no much less than thirty (30) days and Client will certainly be given the option of choosing a new Pricing Plan from then-current rates plans offered by OHQ.

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For avoidance of uncertainty, this paragraph does not put on adjustments to the Catalog, which are dealt with in Area 7 (ai phone receptionist).1. Client stands for that all details provided by Client and its customers to OHQ (including, without constraint, all call details and details pertaining to Client's Credit history Card) is accurate, updated and total at the time it is given to OHQ

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Customer needs to in all times abide by all regulations, regulations, requirements and codes applicable about its usage of OHQ Offerings and the Customer's supply of its services and product to its callers. Client will certainly not make use of any type of OHQ Offerings to participate in, or to encourage or help others to participate in, any kind of unlawful or illegal activities.

If a new Paid Solution Term begins earlier than three (3) days after such e-mail is sent, Client will sustain the applicable Subscription Charge for the brand-new Paid Solution Term (the ""). The efficient day of such termination will certainly be either (i) the Asked For Termination Day, or ought to Consumer not mention a Requested Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will be maintained and the OHQ Offerings offered to Customer till the last day of the Final Paid Service Term (based on reinstatement fees under condition 10.3(e)) and the unused balance of the Prepaid Usage Credit scores will certainly be maintained by OHQ for future usage by Client if Client determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any kind of OHQ Service, OHQ will not be accountable at all for answering calls, taking or providing messages, or carrying out any various other activities about such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might end Client's Account and Client's access to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Providers, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Services, OHQ may require that Customer pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Information gathered by OHQ from Customer and its callers may be utilized, divulged and shared by OHQ based on OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as might be amended every now and then.

The Controller hereby assigns the Processor with regard to processing tasks taken on in the training course of the provision of receptionist services. OHQ and Client recognize and concur that the Cpu is subject to the following obligations: The Cpu will adhere to the relevant Data Defense Laws and need to: (a) just act upon the composed directions of the Controller and make sure those acting under their authority do the same; (b) guarantee that individuals refining the data go through a task of confidence; (c) utilize its finest endeavours to secure and protect all individual information from unsanctioned or illegal processing, consisting of (but not restricted to) unexpected loss, destruction or damages; (d) make certain that all handling satisfies the requirements of the GDPR and relevant Data Protection Legislation; (e) ensure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous consent of the Controller; inform the Controller of any designated modifications concerning Sub-Processors; they apply a written contract including the same data security responsibilities as set out in these Terms; understand that any kind of failing for the Sub-processor to abide with the Information Defense Laws, the Cpu continues to be fully reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in giving subject accessibility and permitting data topics to exercise their legal rights under the Data Defense Regulations.

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The Controller shall perform adequate and proper onboarding and due diligence checks for all Cpus, with a full assessment of the obligatory Information Security Law requirements. The Controller shall validate that the Processor has adequate and documented processes for data breaches, information retention and data transfers in position. The Controller shall obtain evidence from the Processor regarding the: (a) verification and dependability of the workers made use of by the Cpu; (b) any type of certifications, certifications and plans as referred to in the onboarding procedure; (c) technological and functional actions utilized in safeguarding the Personal Information; and (d) procedures in position for allowing information based on exercise their legal rights, including (yet not limited to), subject accessibility demands, erasure & rectification procedures and constraint of handling steps.