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Extremely recommended. We used this solution for several years. Very expert, simple to use and take care of would recommend without inquiry. The solution given by OfficeHQ is professional. The backend system is intuitive and deals with our organization demand for overflow calls. Most significantly the drivers are based in Australia. I would suggest any type of small business looking for an online reception to think about the service supplied by OfficeHQ.

As a little service, every brand-new business lead counts. In operation OfficeHQ, we're positive that not one of our useful leads will be missed no issue the time of day. We love the adaptable solution offering and discover it to be a cost-efficient way to supply 24/7 reception to our customers.

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Would recommend them to others. We have actually partnered with OfficeHQ to supply our callers pleasant receptionists to manage our telephone calls when our group are busy, as an actual person is a lot better to speak to than voicemail we find! We use their service for details task sales lines, the workplace line and mobiles when we remain in meetings or onsite mostly.

They gladly and skillfully managed several of my calls when we were a little short-staffed. Excellent solution. Thanks. We have been using OfficeHQ for a variety of years now. Their service and reliability is actually infallible. In our ability of a healthcare company, having all unanswered calls got as messages in real-time as emails is invaluable.

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In the start-up stage for my regulation practice, I opted for a digital function service to prevent the overheads of a full-time assistant. There was some preliminary uneasiness around whether the configuration would be smooth and whether a high requirement of call experience for my clients could be kept, however it's been fine.

OfficeHQ have actually made an enormously positive distinction to our business for the past 18 months. As a little and active team, we don't have capability to manage brand-new lead phone calls on a regular basis.

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Telephone calls are responded to by friendly, well-spoken virtual assistants and we get prompt e-mails containing the brand-new call information. Has actually been extremely convenient for our tiny business specifically with personnel taking leave or when they are off unwell.

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Our organization runs a very active phone call centre and we use OfficeHQ for call centre overflow to take those calls we're unable to instantly handle. We have actually discovered the service to be definitely seamless with all phone calls being responded to on a really prompt basis with immediate messaging and real-time coverage.

The procedure of setting up our firms was so simple and the customer service is amazing. Having actually used your solution continually for 15 years (because 2007), OfficeHQ has truly established the standard for this industry.

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Price-wise: nothing else solution available comes close! Not a single cost boost throughout all this time. Talk about taking a solution for approved it really does not obtain any kind of better than this. Thanks for the years and years of top quality service you have actually provided my company. 100% advised a fantastic solution and super-friendly personnel.

Customers usually qualify our service by calling us prior to they reserve, so it is sales vital that our phone is constantly addressed properly and promptly. OfficeHQ does that for us when we are remote to the office.

That ultimately never ever took place, as the solution from the operatives in this firm have been so excellent that they have practically entered into the FireCrunch group. The virtually immediate relay of consumer calls by email and text to our field operatives enables us to respond to customer queries without delay, plus the type system developed permits direct packing to the FireCrunch CRM with no guidebook transfer needed by FireCrunch.

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I engaged with OfficeHQ when I started my expert services firm in March 2008. I can be anywhere in the globe and be positive a genuine individual would be there to take a phone call from a client.

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I highly recommend OfficeHQ. As I relocate into retirement, I am very thankful for the support from the team at OfficeHQ.

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We have actually been making use of OfficeHQ for over ten years and it's such a perk to be devoid of staffing frustrations, such as when they call sick. With OfficeHQ as component of our group, there is constantly somebody offered to answer telephone calls. OfficeHQ ensures phone call to HR National are addressed 1 day a day, 365 days a year.

I have actually been incredibly delighted with their service over the previous 18 months. We are a really hectic actual estate business who requires quick and efficient solution for all of our telephone calls. From taking property enquiries, to giving info concerning "open for assessments" to buyers, OfficeHQ has had us covered.

OfficeHQ gives us the capability to do what we do best, both in the facility and off-site. remote virtual receptionist. We're assured in knowing we'll never ever miss out on an important phone call or potential consultation, all for a portion of the price of having our own assistant.

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I might not rate OfficeHQ and their solution highly enough. We have been functioning with OfficeHQ for over 8 years. We are no longer interrupted with telephone calls, customers' details are taken precisely then you can pick email or SMS alert.

This is the excellent means to systemise your service so you can proceed with what you do best in your service. We are going crazy fans! Well done OfficeHQ, we would certainly be lost without you! Stop Sound Windows has been making use of OfficeHQ for numerous years. It supplies us with the assurance that our consumers will always be talking with a person, not an equipment.