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Who Has The Best Virtual Receptionist Services

Published Aug 09, 24
6 min read


OHQ's documents are sufficient evidence of a cost that is payable unless they are shown to be incorrect. Client will utilize its practical efforts to alert OHQ of any billing conflict within fourteen (14) days of invoice of a billing, complying with the process described in Area 15. If Consumer disputes a billing, the billing has to remain to be paid in a timely manner nevertheless OHQ will credit or refund Customer if it is later reasonably established by OHQ or according to the conflict resolution procedure laid out in Section 15 that the invoice was inaccurate and the Customer is qualified to a debt or refund.

Such alterations might include, without constraint, changes to the amounts of the Subscription Charges or Use Fees for OHQ Paid Solutions, adjustments to the usage allocations included in the Prices Plans, and discontinuation of Rates Plans. (a) Each such modification will certainly take impact after reasonable advancement composed notification is provided to Client (for example, by being published to the OHQ Website), except that any type of such revision that affects a Selected Paid Service will put on Customer beginning at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ supplies notification of such revision to Client in conformity with Area 16.8.

If Customer does not terminate its use any kind of afflicted Selected Paid Solution prior to the reliable date of such revision, Client will certainly be deemed to have agreed to such revision relative to such Selected Paid Solution. (b) If a Rates Strategy selected by Consumer is stopped, OHQ will offer Client with reasonable breakthrough notification of no much less than thirty (30) days and Consumer will certainly be offered the option of selecting a brand-new Pricing Strategy from then-current rates strategies offered by OHQ.

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For evasion of doubt, this paragraph does not put on modifications to the Cost List, which are addressed in Section 7 (receptionist services online).1. Client stands for that all info supplied by Customer and its customers to OHQ (consisting of, without constraint, all call details and information relating to Client's Charge card) is exact, current and full at the time it is provided to OHQ

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Customer has to whatsoever times follow all laws, guidelines, requirements and codes suitable about its use OHQ Offerings and the Consumer's supply of its product or services to its customers. Client will certainly not utilize any type of OHQ Offerings to take part in, or to encourage or aid others to take part in, any prohibited or deceitful activities.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such email is sent, Customer will certainly incur the suitable Membership Cost for the new Paid Solution Term (the ""). The reliable day of such termination will be either (i) the Asked For Discontinuation Date, or ought to Client not specify an Asked for Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Client terminates according to this Area 10.1(b): (i). The Subscription Costs that have been pre-paid will be kept and the OHQ Offerings offered to Client till the last day of the Final Paid Solution Term (based on reinstatement charges under stipulation 10.3(e)) and the unused balance of the Prepaid Usage Credit will be retained by OHQ for future usage by Customer if Client determines to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will certainly not be responsible by any means for responding to phone calls, taking or providing messages, or executing any type of various other tasks about such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may end Customer's Account and Consumer's access to the Account.

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(e) Following termination of any type of OHQ Providers, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to reinstate or otherwise recommence an ended OHQ Solutions, OHQ might call for that Client pay a reinstatement cost of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Information collected by OHQ from Consumer and its customers might be utilized, disclosed and shared by OHQ based on OHQ's privacy plan as available on the OHQ Internet Site ("") and as may be amended from time to time.

The Controller hereby designates the Processor relative to processing tasks taken on during the arrangement of receptionist solutions. OHQ and Client recognize and concur that the Cpu goes through the adhering to responsibilities: The Processor shall abide by the appropriate Information Protection Regulations and need to: (a) just act upon the composed directions of the Controller and guarantee those acting under their authority do the exact same; (b) ensure that individuals processing the information undergo a responsibility of self-confidence; (c) utilize its finest efforts to guard and protect all individual data from unauthorised or illegal processing, including (yet not restricted to) unintentional loss, devastation or damage; (d) ensure that all processing meets the requirements of the GDPR and associated Data Security Regulation; (e) guarantee that where a Sub-Processor is used, they: only engage a Sub-Processor with the prior consent of the Controller; educate the Controller of any type of intended adjustments worrying Sub-Processors; they execute a composed agreement containing the very same data security responsibilities as set out in these Terms; recognize that any kind of failing on the component of the Sub-processor to follow the Information Security Regulation, the Processor remains completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in giving subject accessibility and allowing data topics to exercise their legal rights under the Data Protection Regulations.

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The Controller will perform adequate and ideal onboarding and due persistance look for all Cpus, with a complete assessment of the obligatory Data Security Law requirements. The Controller shall validate that the Processor has appropriate and recorded procedures for information violations, data retention and information transfers in location. The Controller will acquire proof from the Cpu as to the: (a) verification and integrity of the staff members used by the Processor; (b) any kind of certifications, accreditations and policies as referred to in the onboarding procedure; (c) technical and operational measures made use of in safeguarding the Personal Data; and (d) treatments in location for enabling data topics to exercise their legal rights, consisting of (yet not restricted to), subject gain access to demands, erasure & rectification procedures and limitation of handling steps.

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