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OHQ's records are sufficient proof of a charge that is payable unless they are shown to be inaccurate. Customer will utilize its sensible endeavours to inform OHQ of any invoice dispute within fourteen (14) days of invoice of an invoice, complying with the process described in Section 15. If Customer conflicts a billing, the invoice should remain to be paid promptly however OHQ will credit or reimburse Customer if it is later on reasonably determined by OHQ or pursuant to the dispute resolution procedure detailed in Area 15 that the billing was incorrect and the Consumer is entitled to a credit history or refund.

Such alterations may include, without restriction, adjustments to the quantities of the Subscription Fees or Use Costs for OHQ Paid Providers, changes to the use allocations consisted of in the Prices Strategies, and discontinuation of Pricing Strategies. (a) Each such revision will certainly work after sensible development written notice is offered to Consumer (as an example, by being published to the OHQ Website), other than that any such revision that influences a Selected Paid Solution will apply to Customer starting at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ gives notice of such modification to Client based on Section 16.8.

If Client does not terminate its usage of any type of afflicted Selected Paid Service prior to the efficient date of such revision, Consumer will be deemed to have actually accepted such revision with regard to such Selected Paid Solution. (b) If a Rates Plan chosen by Client is ceased, OHQ will supply Client with reasonable development notification of no less than thirty (30) days and Client will certainly be provided the alternative of picking a brand-new Rates Strategy from then-current pricing strategies provided by OHQ.

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For evasion of doubt, this paragraph does not use to modifications to the Catalog, which are addressed in Section 7 (virtual reception solution).1. Client stands for that all details offered by Customer and its callers to OHQ (consisting of, without constraint, all call information and details relating to Client's Credit history Card) is exact, updated and total at the time it is provided to OHQ

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Client needs to in all times adhere to all legislations, guidelines, standards and codes relevant about its usage of OHQ Offerings and the Client's supply of its services and product to its customers. Consumer will certainly not make use of any OHQ Offerings to participate in, or to encourage or help others to participate in, any type of unlawful or deceitful tasks.

If a new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent out, Customer will certainly sustain the suitable Subscription Charge for the brand-new Paid Solution Term (the ""). The effective date of such termination will certainly be either (i) the Requested Termination Day, or needs to Consumer not specify a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Client ends pursuant to this Area 10.1(b): (i). The Subscription Charges that have actually been pre-paid will be preserved and the OHQ Offerings available to Consumer till the last day of the Final Paid Service Term (subject to reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit will be kept by OHQ for future usage by Customer if Client determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Service, OHQ will not be accountable in any kind of means for responding to phone calls, taking or supplying messages, or doing any kind of other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Client's Account and Client's accessibility to the Account.

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(e) Adhering to termination of any OHQ Services, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence an ended OHQ Providers, OHQ may require that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Information gathered by OHQ from Customer and its customers may be used, divulged and shared by OHQ based on OHQ's personal privacy policy as available on the OHQ Site ("") and as may be amended periodically.

The Controller thus appoints the Processor with respect to processing activities embarked on during the arrangement of receptionist solutions. OHQ and Consumer recognize and concur that the Cpu goes through the complying with responsibilities: The Cpu will comply with the appropriate Data Security Rules and need to: (a) just act upon the composed guidelines of the Controller and make sure those acting under their authority do the exact same; (b) make certain that individuals refining the information undergo a duty of self-confidence; (c) use its best efforts to secure and protect all individual information from unsanctioned or unlawful processing, including (yet not restricted to) accidental loss, devastation or damage; (d) guarantee that all handling satisfies the needs of the GDPR and related Data Defense Regulation; (e) ensure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the previous consent of the Controller; educate the Controller of any intended modifications worrying Sub-Processors; they implement a created agreement consisting of the very same data protection responsibilities as set out in these Terms; understand that any type of failing on the component of the Sub-processor to adhere to the Information Defense Regulation, the Cpu remains completely reliant the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in giving subject accessibility and enabling information topics to exercise their civil liberties under the Information Protection Rules.

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The Controller will accomplish appropriate and suitable onboarding and due persistance checks for all Cpus, with a complete evaluation of the obligatory Data Security Regulation requirements. The Controller shall validate that the Processor has adequate and recorded procedures for data violations, information retention and information transfers in area. The Controller shall obtain proof from the Cpu regarding the: (a) verification and reliability of the workers utilized by the Processor; (b) any certifications, certifications and plans as described in the onboarding procedure; (c) technical and functional procedures made use of in safeguarding the Personal Information; and (d) procedures in location for enabling information based on exercise their civil liberties, consisting of (yet not limited to), subject accessibility demands, erasure & correction treatments and limitation of processing procedures.